PRIVACY.
Pollen Inc. Mobile App Privacy Policy
Pollen Inc., a New York corporation (“Pollen”), respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes: The types of information we may collect or that you may provide when you download, install, register with, access, or use the Pollen App (the “App”). Our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information you provide to us through the App, information we collect through the App, information you permit us to use and publicly available voter information.
This policy DOES NOT apply to information that you provide to or is collected by any third party. Third parties may have their own privacy policies, which we encourage you to read before providing information to or through them.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to this privacy policy. This policy may change from time to time. Your continued use of this App after we revise this policy means you accept those changes, so please check this policy periodically for updates.
Children Under the Age of 13
The App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at hello@pollenworks.com.
Information We Collect and How We Collect It
We collect information from and about users of our App:
Directly from you when you provide it to us; from you with your consent and permission;
automatically when you use the App; and from publicly available voter records.
Information You Provide to Us
When you download, register with, or use this App, we may ask you provide information:
By which you may be personally identified, such as but not limited to your address name, postal address, email address, or telephone number (“Personal Information”).
That is about you but individually does not identify you, such as but not limited to your responses to surveys, questionnaires, and candidate preferences available through the App.
This information includes: Information that you provide by filling in forms in the App, such as when you create a log-in account. Information you provide when you respond to a survey, answer questionnaires, select political candidates, etc. and when you report a problem with the App. Records and copies of your correspondence, including email addresses and phone numbers, if you contact us. Records and copies of correspondence you send through the App. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information You Permit Us to Collect.
We will ask for your permission to collect or use certain data from your mobile device or third parties including: geolocation information; and information we receive when you choose to create a federated log-in using Facebook, Google, Apple or others. You may choose whether to grant the App access to this information. You may opt out of sharing your geolocation information by selecting “No” when prompted by your mobile device or through your mobile device settings. You may opt out of sharing information through a federated log-in by not creating an account. Note, however, that opting out of the App’s collection of your geolocation information will cause features associated with that information to be not fully functional or disabled.
Automatic Information Collection
When you download, access, and use the App, it may use technology to automatically collect: Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, logs, and other communication data and the resources that you access and use on or through the App.
Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, operating system, browser type, mobile network information, and the device’s telephone number.
Location Information. Once you enable the app to access your geolocation information, the App may collect real-time information about the location of your device.
If you do not want us to collect this information, do not download the App or, if you have already downloaded the App, delete it from your device.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to: Provide you with the App and its contents, and any other information, products or services that you request from us. Notify you when App updates are available, and of changes to any products or services we offer or provide though it. To develop analytics about our users in the aggregate. Fulfill any other purpose for which you provide it. The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our App according to your individual interests.
Recognize you when you use the App.
Disclosure of Your Information
We may disclose aggregated information and analytics about our user populations without restriction. When we do this, we won’t share your personal information. Aggregated information and analytics about our users will never be traceable to you individually.
In addition, we may disclose personal information that we collect or you provide: to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Pollen’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Pollen about our App users is among the assets transferred. For any other purpose disclosed by us when you provide the information. With your consent.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request. To enforce our rights arising from any contracts entered into between you and us, including the End User License Agreement.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Pollen, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Your Choices About Our Collection, Use, and Disclosure of Your Information
We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.
Tracking Technologies. If you disable or block the use of other tracking technologies, some parts of the App may then be inaccessible or not function properly. Location Information. You can choose whether or not to allow the App to collect and use information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the App may then be inaccessible or not function properly.
Promotion by Pollen. We will not use your email address or phone number to promote our own or third parties’ products or services, except to occasionally provide you an update on app usage by you and the Pollen community. If you do not want us to use your email address or phone number for these purposes, you can opt-out by logging into the App and adjusting your user preferences in your account profile.
Accessing and Correcting Your Personal Information
You can review and change your personal information by logging into the App and visiting your account details. You may also send us an email at hello@pollenworks.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers and is encrypted in-transit.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the App and in the messages you may send through the App. The information you share in public areas may be viewed by any user of the App.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make retroactive or material changes to how we treat our users’ personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated and notify you by an in-App alert the first time you use the App after we make the change.
The date the privacy policy was last revised is identified at the bottom of the page. If we make retroactive and material changes to how we treat our users’ personal information, we may contact you in other ways as required by law. You are responsible for ensuring we have an up-to-date active and deliverable email address and/or phone number for you and for periodically visiting this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: hello@pollenworks.com
Last modified: September 2020
